UAE plans to move 50% of government services to AI

Dubai is set to play a leading role in a major  government transformation as the UAE moves to shift 50% of its government services to autonomous AI systems within the next two years.

The initiative was announced by Sheikh Rashid under the directives of President Sheikh Mohamed bin Zayed Al Nahyan. It aims to position the UAE as the first country globally to adopt “agentic AI” at a government scale, where systems can independently execute tasks, manage processes, analyse data, and support decision-making in real time.

Sheikh Mohammed said the objective is to integrate AI as an executive partner in government operations to enhance efficiency, speed up services, and enable continuous improvement in performance and outcomes. Federal entities and senior officials will be evaluated on how effectively they adapt to and implement this shift.

As part of the transformation, all federal government employees will undergo specialised training in artificial intelligence to build the required skills for the new system. A dedicated task force has been assigned to oversee implementation across government bodies.

The rollout will be introduced in phases, beginning with ministries and federal entities, and will involve redesigning policies, procedures, and workflows to align with AI driven capabilities. The project is expected to reduce operational costs, improve productivity, and deliver faster, more efficient public services.

The move builds on more than two decades of digital progress in the UAE, from early eGovernment systems to integrated digital platforms and national AI strategies such as the UAE AI Strategy 2031.

Bottom line

Alongside this transition, the UAE Cabinet has also approved supporting measures to strengthen service delivery, data governance, and digital infrastructure, reinforcing a more efficient and future ready government system.

At One Investments, we see developments like this as a strong reminder of the value of forward planning. We prioritise understanding our investors objectives and identifying opportunities that match their vision, ensuring a careful balance between potential growth and security.

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